Thursday, May 23, 2013

The Resort in Atlantic City



We’re staying at Resorts Casino /Hotel of Atlantic City and have been here 2 nights so far with another to come.  We haven’t stayed anywhere more than one night, so we didn’t have much time to learn the room’s quirks.
The first thing that upset me about the Resort is the fact that they have NO WiFi and if you want to use a computer in the room, a “technician” must come to your room (for a fee) to set it up.  Give me a break!  The phones in the room are push button style and yep, there is one in the bathroom.  Of course there is no desk (for my laptop) cuz they don’t expect me to need one- and the room is plenty large enough.  The counter in the bathroom for putting things like toothpaste/ toothbrush, make-up, etc is maybe three and a half to 4 inches wide.  N messed with the thermostat to get air conditioning working any number of times and then finally called the customer service to ask for help.  The technician came and messed with the thermostat and it is working.   When we arrived we were given 4 meal vouchers that had written on them the times the buffets (breakfast and supper) would be open- also giving the $ value of the voucher.  What we weren’t told is that the breakfast buffet is only open occasionally—Tues- yes, Wed- no, Thursday-no—with no prior notification about when it will be available.  We can use the voucher at a restaurant, which usually has about a 20 min waiting list to be seated.  We had no breakfast this morning because of time constraints and lack of knowledge—I guess it is our fault—and we managed, but it doesn’t make me feel happy with the experience.

Obviously the “most important” place in the entire resort is the casino.  They have just opened a new area called Margaritaville- separate casino space/ restaurant and shop.  I couldn’t understand what the big deal was- yes I know it is a song by Jimmy Buffett, so…..

Enough about the hotel—on to-----Philadelphia

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